Through the Te Ara Tūhono service, we assist whānau Māori in understanding and accessing ACC entitlements, advocating for their rights, and navigating complex processes.

• Supporting whānau to understand ACC claims, cover, and entitlements
• Providing guidance and advocacy throughout the ACC process
• Connecting whānau with additional health and social services
• Ensuring equitable access to ACC support for Māori

The delivery of one on one financial mentoring and peer-led group support for whānau who are experiencing financial hardship with the aim of enabling them to become more financially capable, gain control over their financial lives and make long-term change.

• Financial mentors – one-on-one service focused on helping people, families and whānau with their finances.
• MoneyMates – peer-led support group programme that encourages people to learn from others as they talk about money and finances in a group situation.
• BFC Plus – intensive support for people with more complex needs

Te Rūnanga o Ngā Maata Waka (TRoNMW) Functional Family Therapy (FFT) Standard Programme is a brief intervention designed to support tamariki (children), rangatahi (youth), and their whānau (families) throughout the Otautahi/Canterbury region.

TRoNMW FFT is available to whanau of tamariki/rangatahi aged 10 – 17.

• Relationships are important.  Your therapist will ensure a trusting relationship by providing a safe and respectful space
• Hope.  Recognising strengths and what whanau do well to address and understand causation
• Decrease conflict within whanau to promote positive relationships
• Decrease or eliminate challenging behaviours by improving family functionality and acquiring new skills
• Strengthen appropriate networks and resources that encourage and maintain progress

The service provides intensive, intentional, and practical support to whānau at risk who are involved with Oranga Tamariki for care and protection concerns and have agreed to a referral to Kāhu Matarau

• A collaborative initiative involving:
• Five community agencies
• Oranga Tamariki Christchurch East site
• Mana whenua involvement at the governance level
• Intensive, intentional, and practical support for whānau involved with Oranga Tamariki for care and protection concerns
• Support is provided by referral and with whānau agreement

Free, non-judgemental, and culturally inclusive safe environment for hapū wahine, new māma, their partners and whanau.

• Health & wellbeing education for māma and pēpi.
• One-on-one support (home visits, phone, and text).
• Advocacy
• Provide information and resources
• Support with health-related appointments

The Tiaki Tangata service supports Māori offenders being released from prisons to transition and reintegrate into their local community.

• Pre- and post-release support (3–6 months before and up to 12 months after release)
• One-on-one support with a dedicated Navigator
• Individualised reintegration plans developed with input from Case Managers, Probation Officers, and whānau
• Cultural, health, and wellbeing support
• Practical assistance, including:
  • Prison pick-up and transport
  • Cellphone, shopping, and accommodation support
  • Help with ID, bank accounts, and MSD entitlements
  • Advocacy with Oranga Tamariki and referrals to specialist services
• On-site probation services at the Marae
• Weekly progress meetings with Probation and Navigators

Whanau Ora is an inclusive interagency approach to providing health and social services to build the capacity of all New Zealand families.

• Provide an inclusive, family-centered approach to health and social services for New Zealand whānau.
• Empower whānau to identify their own solutions and improve their lives with support from hapū or iwi.
• Assign a practitioner or “navigator” to work closely with whānau to:
  • Identify needs
  • Develop personalized plans
  • Connect whānau to a range of health, education, and social services
• Focuses on strengthening the whole whānau rather than individuals separately.
• Aim to restore self-belief and cultural identity through support grounded in vibrant traditions.

If you or your whānau need additional support or want to further understand what options you have that help your whānau create a better future, get in touch now.